Cookie Policy
Learn how Lou Malnati's uses cookies to enhance your experience on our website
1. Introduction
This Cookie Policy explains how Lou Malnati's ("we," "us," or "our") uses cookies and similar technologies when you visit our website at lou-malnatis.click (the "Website"). This policy explains what cookies are, how we use them, the types of cookies we use, and how you can manage your cookie preferences.
By continuing to use our Website, you consent to our use of cookies as described in this Cookie Policy. This policy should be read in conjunction with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal information.
2. What Are Cookies
Cookies are small text files that are stored on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the website.
Cookies contain information that is transferred to your device's hard drive. They help us recognize your browser and, if you have a registered account, associate you with your account. Cookies cannot access, read, or modify any data on your computer.
Types of Cookies by Duration
- Session Cookies: These are temporary cookies that expire when you close your browser. They help us track your activities during a single browsing session.
- Persistent Cookies: These cookies remain on your device for a longer period or until you delete them. They remember your preferences for future visits.
Types of Cookies by Origin
- First-Party Cookies: These are cookies set by our Website directly and can only be read by our Website.
- Third-Party Cookies: These are cookies set by external services we use, such as Google Analytics or social media platforms.
3. Why We Use Cookies
We use cookies for several important purposes to enhance your experience on our Website:
- Essential Website Functionality: To enable core features like user authentication, security, and basic website operations
- Performance Improvement: To analyze how visitors use our Website and identify areas for improvement
- User Experience Personalization: To remember your preferences, location, and customize content for food delivery services
- Analytics and Statistics: To understand visitor behavior and website performance
- Marketing and Advertising: To deliver relevant advertisements and measure campaign effectiveness
- Food Service Optimization: To remember your order preferences, delivery locations, and menu customizations
4. Types of Cookies We Use
We use several categories of cookies on our Website. Below are detailed tables showing the specific cookies, their purposes, and durations:
4.1 Strictly Necessary Cookies
These cookies are essential for the Website to function properly and cannot be disabled.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| PHPSESSID | Lou Malnati's | Maintains user session state across page requests | Session | Browser session |
| cookieConsent | Lou Malnati's | Records user consent for cookie usage | Persistent | 1 year |
| security_token | Lou Malnati's | CSRF protection and form security | Session | Browser session |
| cart_id | Lou Malnati's | Maintains shopping cart contents | Persistent | 7 days |
4.2 Performance/Analytics Cookies
These cookies help us understand how visitors interact with our Website.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique users and sessions | Persistent | 2 years |
| _gid | Google Analytics | Distinguishes unique users within 24 hours | Persistent | 24 hours |
| _gat | Google Analytics | Throttles request rate to prevent data overflow | Persistent | 1 minute |
| _gtag_* | Google Analytics | Stores campaign and traffic source information | Persistent | 90 days |
4.3 Functionality Cookies
These cookies enable enhanced functionality and personalization.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| user_location | Lou Malnati's | Stores user's preferred delivery location | Persistent | 30 days |
| menu_preferences | Lou Malnati's | Remembers dietary restrictions and preferences | Persistent | 90 days |
| language_pref | Lou Malnati's | Stores user's preferred language setting | Persistent | 1 year |
| order_history | Lou Malnati's | Stores recent order information for quick reordering | Persistent | 60 days |
4.4 Targeting/Marketing Cookies
These cookies are used to deliver relevant advertisements and measure campaign effectiveness.
| Cookie Name | Provider | Purpose | Type | Duration |
|---|---|---|---|---|
| _fbp | Facebook Pixel tracking for advertising | Persistent | 90 days | |
| _fbc | Facebook click identifier for conversion tracking | Persistent | 90 days | |
| IDE | Google DoubleClick | Serves targeted advertisements based on user behavior | Persistent | 13 months |
| test_cookie | Google DoubleClick | Tests whether cookies can be set | Session | 15 minutes |
5. Third-Party Cookies
Our Website uses services from third-party providers that may set cookies on your device. These providers have their own privacy policies and cookie practices:
Google Services
- Google Analytics: Provides website analytics and user behavior insights
- Google Ads: Enables targeted advertising campaigns
- Google Maps: Powers location services for delivery
Learn more: Google Privacy Policy
- Facebook Pixel: Tracks conversions and enables custom audiences
- Social Media Integration: Powers social sharing features
Learn more: Facebook Privacy Policy
Other Partners
We may also work with other advertising and analytics partners who set cookies to help us improve our services and marketing efforts. These partners include payment processors, delivery service providers, and marketing platforms.
6. Cookie Duration
Different cookies have different lifespans:
| Duration Type | Description | Examples | When They Expire |
|---|---|---|---|
| Session Cookies | Temporary cookies deleted when browser closes | PHPSESSID, security_token | End of browser session |
| Short-term Persistent | Stored for hours or days | _gid, cart_id | 24 hours to 7 days |
| Medium-term Persistent | Stored for weeks or months | user_location, _fbp | 30 to 90 days |
| Long-term Persistent | Stored for extended periods | _ga, cookieConsent | 1 to 2 years |
7. How to Manage Cookies
You have several options for managing cookies on our Website:
7.1 Browser Settings
Most browsers allow you to control cookies through their settings. Here are instructions for popular browsers:
Google Chrome
- Click the three dots menu (⋮) in the top right corner
- Select "Settings"
- Click "Privacy and security" in the left sidebar
- Click "Cookies and other site data"
- Choose your preferred cookie settings
- To block all cookies, select "Block all cookies"
Mozilla Firefox
- Click the menu button (≡) and select "Options" or "Preferences"
- Select the "Privacy & Security" panel
- Under "Cookies and Site Data," adjust your settings
- To block all cookies, select "Block cookies and site data"
- Click "Manage Exceptions" to set site-specific rules
Safari
- Click "Safari" in the menu bar, then "Preferences"
- Click the "Privacy" tab
- Under "Cookies and website data," choose your preference
- To block all cookies, select "Block all cookies"
- Click "Manage Website Data" to see and delete stored data
Microsoft Edge
- Click the three dots menu (...) in the top right corner
- Select "Settings"
- Click "Cookies and site permissions" in the left sidebar
- Click "Cookies and site data"
- Choose "Block third-party cookies" or "Block all cookies"
7.2 Opt-Out Links
You can opt out of specific third-party cookies using these links:
- Google Analytics: Google Analytics Opt-out Browser Add-on
- Facebook Ads: Facebook Ad Preferences
- General Advertising: Network Advertising Initiative Opt-out
- Google Ads: Google Ad Settings
7.3 Our Cookie Consent Tool
When you first visit our Website, you'll see a cookie consent banner that allows you to:
- Accept all cookies
- Reject non-essential cookies
- Customize your preferences by cookie category
You can change your preferences at any time by clearing your browser's cookies and revisiting our Website, or by contacting us using the information in the "Contact Us" section below.
8. Consequences of Disabling Cookies
While you can browse our Website with cookies disabled, please note that some features may not work properly:
- Shopping cart contents may not be saved between sessions
- User preferences and settings will not be remembered
- Login sessions may not work properly
- Location-based services may not function
- Personalized content and recommendations may not be available
- Some forms may not submit correctly
- Website performance tracking will be limited
Essential cookies that are strictly necessary for basic website functionality cannot be disabled, as they are required for the Website to operate properly and securely.
9. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Currently, there is no industry standard for how websites should respond to DNT signals.
At this time, our Website does not respond to DNT browser signals. However, you can use the cookie management options described in this policy to control how we collect and use information about your browsing activities.
We will continue to monitor developments in DNT technology and may update our practices in the future to respect DNT signals when a standard is established.
10. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Update the "Last Updated" date at the bottom of this policy
- Provide notice on our Website
- Send an email notification to registered users if required by law
- Request new consent if legally required
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and how you can manage them.
11. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Our customer service team is available Monday through Friday, 9:00 AM to 6:00 PM EST, to assist you with any questions about cookies or privacy.
12. More Information
For more information about cookies and online privacy, you may find these resources helpful:
- All About Cookies - Comprehensive information about cookies
- Cookiepedia - Database of cookies and their purposes
- Your Online Choices - Information about behavioral advertising
- Chrome Cookie Help
- Firefox Cookie Help
- Safari Cookie Help
Last Updated: January 15, 2026
This Cookie Policy is effective as of the date listed above and applies to all visitors and users of our Website.